You can cancel the alarm call-out in one of three methods.
1. If you answer a call from the FreezeAlarm, the FreezeAlarm will give you an
opportunity to enter the four digit security code which will cancel the alarm
call-out.
2. If the FreezeAlarm has left alarm messages on your answering machine or
voice mail, you can remotely call into the FreezeAlarm and cancel the alarm
call-out by following the prompts.
3. Go to the monitored location and if the FreezeAlarm is still dialing out to the
call-to phone numbers, you can simply switch the front toggle switch to
STANDBY mode and then back again to the ON position. This is a physical
reset that can only be done at the monitored location. You will see the red
ALARM light go off when you reset the FreezeAlarm in this fashion. Doing
this does not erase any programmed phone numbers, security codes or other
settings. Those settings will be retained indefinitely even if the power cord
is unplugged and the battery is removed.
Canceling the Alarm Call-Out during a call from the FreezeAlarm:
When the FreezeAlarm calls you, you will initially hear either the factory
recorded alarm message or your custom alarm message that you recorded during
the programming section.
Hello, this is your Automated Monitoring System. (Or you will hear your
custom alarm message that was recorded earlier)
There is an alarm condition at your remote monitored location. The
following alarms currently exist or have occurred recently at location XXXX.
This will be followed by one or more alarm conditions. A four digit location
code will also be played. This is the same number as your security code.
There is a temperature alarm.
The power at location # # # # has been out for # # # minutes and is
currently on (or off).
There is a battery alarm at location # # # #.
The auxiliary alarm input is in alarm mode (or your custom recorded
auxiliary alarm message will play here instead).
Please check conditions at your monitored location immediately.
This entire message will repeat again and be followed by:
To cancel the alarm call-out, enter your four digit security code followed by
the pound “#” key.
You will be given two chances to enter the correct security code. If incorrect
two times, the FreezeAlarm will say, Incorrect Security Code, good-bye and
then it will hang up. If you enter the correct security code, the FreezeAlarm
will respond with:
The alarm call-out is now canceled. To return to the main menu, press 1.
Otherwise, hang up.
Calling into your FreezeAlarm to Cancel the Alarm Call-Out:
If you received calls from your FreezeAlarm and know there is an alarm at your
monitored location, you can call into your FreezeAlarm from any phone in the
world and remotely cancel the alarm call-out without having to wait for another
call from your FreezeAlarm.
Follow this procedure:
1. Call your monitored location’s phone number where the FreezeAlarm is
located.
2. When the FreezeAlarm answers, you will hear the following:
Hello, this is your Automated Monitoring System. (Or you will hear your
custom alarm message that was recorded earlier)
The current temperature is # # degrees, the power is on (or off), and the
battery is at #.# # volts. There is an alarm condition at your remote
monitored location. The following alarms currently exist or have occurred
recently at location # # # #.
This will be followed by one or more alarm conditions. A four digit location
code will also be played. This is the same number as your security code.
There is a temperature alarm at location # # # #
The power at location # # # # has been out for # # # minutes and is currently
on (or off).
There is a battery alarm at location # # # #.
The auxiliary alarm input is in alarm mode (or your custom recorded
auxiliary alarm message will play here instead).
Please check conditions at your monitored location immediately.
This entire message will repeat again and be followed by:
To cancel the alarm call-out, enter your four digit security code followed by
the pound “#” key.
You will be given two chances to enter the correct security code. If incorrect
two times, the FreezeAlarm will say, Incorrect Security Code, good-bye and
then it will hang up. If you enter the correct security code, the FreezeAlarm
will respond with:
26
The alarm call-out is now canceled. You are now in the main menu. From
here, you can either access main menu functions or hang up.