Canceling the Alarm Call-Out during a call from the FreezeAlarm:
When the FreezeAlarm calls you, you will initially hear either the factory recorded
alarm message or your custom alarm message that you recorded during the
programming section.
Hello, this is your Automated Monitoring System. (Or you will hear your
custom alarm message that was recorded earlier)
There is an alarm condition at your remote monitored location. The following
alarms currently exist or have occurred recently.
This will be followed by one or more alarm conditions. A four digit location
code will also be played. This is the same number as your security code.
There is a temperature alarm at location # # # #
The power at location # # # # has been out for # # # minutes and is
currently on (or off).
There is a battery alarm at location # # # #.
Please check conditions at your monitored location immediately.
This entire message will repeat again and be followed by:
To cancel the alarm call-out, enter your four digit security code followed by
the pound “#” key.
You will be given two chances to enter the correct security code. If incorrect
two times, the FreezeAlarm will say, Incorrect Security Code, good-bye and
then it will hang up. If you enter the correct security code, the FreezeAlarm
will respond with:
The alarm call-out is now canceled. To return to the main menu, press 1.
Otherwise, hang up.

 

Calling into your FreezeAlarm to Cancel the Alarm Call-Out:

1. Call your monitored location’s phone number where the FreezeAlarm is located.
2. When the FreezeAlarm answers, you will hear the following:
Hello, this is your Automated Monitoring System. (Or you will hear your
custom alarm message that was recorded earlier)
The current temperature is # # degrees, the power is on (or off), and the
battery is at #.# # volts.
This will be followed by one or more alarm conditions. A four digit location
code will also be played. This is the same number as your security code.
There is a temperature alarm at location # # # #
The power at location # # # # has been out for # # # minutes and is currently
on (or off).
There is a battery alarm at location # # # #.
Please check conditions at your monitored location immediately.
This entire message will repeat again and be followed by:
To cancel the alarm call-out, enter your four digit security code followed by
the pound “#” key.
You will be given two chances to enter the correct security code. If incorrect
two times, the FreezeAlarm will say, Incorrect Security Code, good-bye and
then it will hang up. If you enter the correct security code, the FreezeAlarm
will respond with:
The alarm call-out is now canceled. You are now in the main menu. From
here, you can either access main menu functions or hang up.