Spot Protect Tutorial Video

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Check out the below video for a quick tutorial on setting up your SpotProtect sensor.

I have a spot protect in the field. It is connected to the wifi because I have done test notifications but it will not give me real time sensor readings. What can I do to rectify this?
Are there any monitoring fees with your alarm products?
I am trying to set up my SWITCHSPOT sensor as an out for my driveway alarm receiver. Where do the red and black wires need to be? My options are NC, NO, and COMM.
My SpotProtect now sends each text message from a different phone number, filling my phone with text message threads. What can I do?
How do I add another user to my SpotProtect account?
Does the WiFi setup utility for my SpotProtect sensor work on Windows 8? Or on a MAC?